2020 is Looking Bright!

2020 is Looking Bright, with a new product launched and a new Qlik Luminary award received. #Qlik #QlikLuminary #WeAreWebhelp #WebhelpUK @ProductDev_WUK

Whilst we are now in the last week of the (traditionally loooong!) month of January, 2020 is already off to a cracking start! We’ve hit the ground running and the year ahead looks bright and promising.

New Year, New Product

On January 7th, we launched our new product into the business, supporting schedule-driven pay for several thousand of our front-line colleagues. This new process, and associated visual products, allowed us to remove our legacy manual timesheets processes, and enables our colleagues to picture their pay before payroll processing begins.

We deliver these visualisations using #Qlik technology – naturally! You can read more about the My Pay product at my #QlikGallery post on #QlikCommunity:

Qlik Gallery – Webhelp UK – My Pay

New Year, New Luminary

Last Monday, Qlik announced the Qlik Luminary Class of 2020 – the best and brightest in the Qlik ecosystem. I’ve been unashamedly vocal and supportive of this program since my first award in 2017. I’ve made more contacts, enjoyed more events, shared more calls, briefings, meetups and learning experiences year on year since then, than in all the years gone by! You can expect my enthusiasm to burn brightly throughout 2020 as I celebrate my FOURTH award!

Thanks again to everyone at Qlik for the ongoing recognition, to Differentia Consulting for the ongoing support, and to my #QlikLuminary friends for being such an amazing group of people!

Please do read more about the program here, and Meet the Class of 2020:

Qlik Luminary Program

Meetup, Discovery, Qlik Luminary and the Qlik Community

My thoughts on the recent #LuminaryMeetup at #Qlik HQ, our subsequent #UserDiscovery session back at #WebhelpUK, the #QlikLuminary program and the #QlikCommunity re-launch!

Qlik Luminary Meetup

If I’ve said it once, I’ve said it a thousand times – the #QlikLuminary group is an amazing group of people, and it’s a privilege to be in their company.  The majority of the time, with a few notable exceptions (including, but not limited to, #Qonnections and #QlikDevGroup meetings) the company is virtual, of course.  However, the annual #LuminaryMeetup in Lund changes that significantly – for a couple of days, and nights, many of us are together – and we are together with Qlik.  We’ve joked previously about the collective noun for Luminaries, but it now seems sensible to go with ‘bundle’, given the content of the Qlik Sense November 2018 release!  This year, the bundle reached 30!  It is a full-on couple of days, brimming with content, debate and forthright discussion.  There is something to be taken from every session, every topic and every interaction.  I enjoyed this year’s Meetup immensely!  There is an excellent write-up of some of the details – with more pictures! – on the Qlik Blog.

User Discovery

#UserDiscovery session participants at #WebhelpUK
#UserDiscovery session participants at #WebhelpUK

During Day 2 of the #LuminaryMeetup, we took part in a user discovery workshop session with Qlik Research & Usability team members.  In addition to the experience of simply being able to collaborate with fellow Luminaries and Qlik colleagues, we took some genuine inspiration from this session back to our own ‘Discovery Lab’ in Falkirk, Scotland.  The GCS Product Development team’s latest product will make our workforce scheduling, incentive scheme and payroll processing data visible to each individual advisor and team leader.  We felt that getting a deep understanding of how this population would consume, understand and navigate this data would be crucial to the product’s success.  We also thought that an interactive session would help us to better gauge the level of awareness – actually, the Data Literacy – of this audience, specifically with respect to this data and the relevant business processes.  Long story short – it was a great success!  We had four highly engaged and enthusiastic, cross-departmental groups who came up with some excellent suggestions, commentary and even designs!  Afterwards, one delegate told me, “It was exciting.  I’m excited.  I can’t wait to see what the final product will look like!”.  “Me too!”, I grinned from ear to ear, “Me too!”.

Becoming a Qlik Luminary

#LuminaryMeetup placecard
#LuminaryMeetup placecard

So, why should you apply to be a Qlik Luminary?

Qlik’s own introduction at Qlik Luminary Program gives a collection of Luminary benefits and characteristics – it also contains links to the current Qlik Luminary Class of 2018, and to the 2019 Qlik Luminary Application Form.

However, if you’ve read this far – or if, you’ve read any of my earlier blogs, including my recent series on Qonnections 2018 – then hopefully you’ve got a flavour of the personal and professional positives I’ve taken from a range of fantastic experiences over the last two years.

But don’t just take my word for it: look through Qlik Community (newly relaunched this week, looking and feeling better than ever, by the way!) and review the quality and volume of content authored by this group; or search for #QlikLuminary on Twitter to find help, snippets and signposts to all kinds of useful resources.

Then, ask yourself, “Why would I NOT want to be part of the Qlik Luminary Program?”.  Whatever you decide, don’t hang about – applications close on 30th November 2018.

Product Ordering Process

We’ve just finished a productive week, refining our ‘product ordering process’ – the steps we want someone to follow to build a Performance Compass from scratch. ┬áThe process works well, but the great news is that we can see clear routes for improvement. Well get this first version into play and ask for feedback from our builders. This time around we’ve cut out duplication and simplified where possible.