I’m Neil Martin, and I head up Webhelp UK’s Product Development team (formerly known as ‘Toolkit’) which is now part of our Infrastructure and Transition support function.

We are responsible for building data-driven products which can be deployed into our Customer Service and Sales Operations to drive consistency and best practice.

Webhelp UK provides services to blue chip clients from its sites in the UK, India and South Africa and now has more than 10,000 employees in those locations.

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