I’m Neil Martin, and I head up Webhelp UK’s Product Development team (formerly known as ‘Toolkit’) which is part of our IT Department, within the Risk Office.
We are responsible for building data-driven products which can be deployed into our Customer Service and Sales Operations to drive consistency and best practice.
Webhelp UK provides services to blue chip clients from its sites in the UK, India and South Africa and now has more than 10,000 employees in those locations.
I’ve created this site to showcase the team and our products, and as a convenient place to post my thoughts and ideas on all things product and data.
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