2020 is Looking Bright, with a new product launched and a new Qlik Luminary award received. #Qlik #QlikLuminary #WeAreWebhelp #WebhelpUK @ProductDev_WUK
Whilst we are now in the last week of the (traditionally loooong!) month of January, 2020 is already off to a cracking start! We’ve hit the ground running and the year ahead looks bright and promising.
New Year, New Product
On January 7th, we launched our new product into the business, supporting schedule-driven pay for several thousand of our front-line colleagues. This new process, and associated visual products, allowed us to remove our legacy manual timesheets processes, and enables our colleagues to picture their pay before payroll processing begins.
We deliver these visualisations using #Qlik technology – naturally! You can read more about the My Pay product at my #QlikGallery post on #QlikCommunity:
Last Monday, Qlik announced the Qlik Luminary Class of 2020 – the best and brightest in the Qlik ecosystem. I’ve been unashamedly vocal and supportive of this program since my first award in 2017. I’ve made more contacts, enjoyed more events, shared more calls, briefings, meetups and learning experiences year on year since then, than in all the years gone by! You can expect my enthusiasm to burn brightly throughout 2020 as I celebrate my FOURTH award!
Thanks again to everyone at Qlik for the ongoing recognition, to Differentia Consulting for the ongoing support, and to my #QlikLuminary friends for being such an amazing group of people!
Please do read more about the program here, and Meet the Class of 2020:
The weeks after the annual Qlik Luminary Meetup are always hectic – perhaps even more hectic than the week of the Meetup itself! I’ll explain why later, but I’ll start by looking back to the biggest, and arguably best, Luminary Meetup so far.
Luminary Meetup 2019
The Luminary Meetup in 2019 boasted the longest list of attendees – with around 40 of the 120 or so Luminaries making the pilgrimage to Lund, Sweden, late in October. The Meetup is a must-attend, Luminary-only event – but this is only one of the attributes which make it special.
Adding the Qlik personnel involved – including those responsible for the Luminary Program – this might feel like a big group. Not a bit of it – it feels more like a family. As a three-time Luminary, I look forward equally to both catching up with old friends and meeting the new Class. There is also usually a little disappointment when we learn who is missing.
The Meetup itself is a short, sharp, action-packed couple of days worth of sharing and challenging in equal measure, between Qlik and the Luminaries. Just like any family, the debate is lively!
This family Meetup was bittersweet in one respect, however. We learned that Viktoria Lindback, a Senior Manager at Qlik, and one of the torchbearers of the Luminary Program, would be leaving Qlik to pursue an MBA. At least we were able to give her a fitting send off, with our warmest wishes for the future!
Luminary Program 2020
Applications are now open for the 2020 Program, and these must be submitted by the end of November. So why would you want to apply? Personally speaking, I gain most from just ‘talking Qlik’ with like-minded individuals – listening to others experiences and sharing our own stories generates so many ideas that we can discuss within our team. In addition to the Meetup, there are other virtual Luminary-only events held throughout the year, giving more opportunities for the exchange of knowledge.
I also admit to enjoying the recognition that the Qlik Luminary status brings. Whether at physical events, or online, the staus is recognised by Qlik, Partners and other Customers and this means that it is a pleasure to wear the badge.
You should read the reference material, search online for #QlikLuminary and then come join our family!
Formerly known as Qonnections, this is another must-attend annual event – but the first big difference between this event and the Luminary Meetup is that QlikWorld is public. The second big difference, as you can probably guess, is the scale. With more than 3,000 delegates, QlikWorld consumes a large conference centre for its duration – actually for the whole week, as delegates arrive the weekend before, and sometimes stay on afterwards.
However, despite their differences, these events do also have many things in common. Foremost here is the enthusiasm and passion for the Qlik ecosystem – and the sharing of these emotions is infectious. Like the Meetup, the QlikWorld environment encourages the exchange of ideas – there are hundreds of Breakout Sessions, hosted by Qlik, Partners and Customers, covering the Qlik platform from end-to-end, from all angles.
Hosting a Breakout Session is a real privilege – to be able to share your journey, experience and knowledge with others is very special.
QlikWorld hits Phoenix, Arizona in May 2020 – just be there!
To finish, back to what makes the weeks after the Luminary Meetup so busy…
It comes down to both looking back and looking forwards.
Looking back, catching up on what you missed after being out of the office; then making sense of what you’ve learned at the Meetup and working out how you are going to write it up, and weave it into your day job.
Looking forwards, preparing your Luminary Program application; then constructing a story which will be interesting for the audience and working out how you are going to write it up, and weave it into your QlikWorld Breakout Session submission.
The good news is, as of now, I’m offically looking forwards!
In developing the previous iterations of our products, we had taken a much more structured approach to managing the user experience. This was driven by our Product Manager at the time, who immersed himself in the subject, and created a simple, but powerful, framework which we could share and use within the team.
This approach was so successful that we felt that we felt it would be valuable for the new Product Development team to develop a better understanding as a group.
To achieve this, we turned to a local provider of digital skills training, CodeClan. I met the CodeClan team at the New Start Scotland Expo 2018 event in Glasgow, back in November 2018. Their short course on UX Design Fundamentals felt like a perfect fit for us, and we subsequently enrolled in the next scheduled session. This took place in Edinburgh in February, and the early signs are that this will prove to be a successful move!
The course was delivered by Wojtek Kutyla, an experienced UX practitioner, whose engaging and inclusive style soon had the entire group participating! We covered lots of interesting ground over the 3 days, and I certainly feel better-equipped to deal with the UX challenges we’ll face as we continue our product development journey. This starts as early as next week as we look to recruit a Lead Product Designer to take hands-on ownership of UX/UI Design for our team!
For the moment, I can certainly recommend both CodeClan and Wojtek to anyone looking to upskill either themselves or their team.
I’m delighted to have been invited to join the Qlik Luminary Program as part of the Class of 2017. However, this individual accolade actually recognises the work done by the entire team – so “Thanks, Toolkit Team, for all your great work in 2016!”.
We’ve started 2017 really well and there is more to come this year!
My team and I are in the midst of a series of exciting developments! We are building a series of data-driven products for Webhelp – both in the UK and across the Group – using Qlik and Microsoft software products, and a collection of supporting tools. Recently, we’ve presented our work publicly and, as a result of the warm reception, I decided to start this blog to share our thoughts as we go!